Do You Charge the Same for Cats and Dogs?
September 5, 2017
This is a question we get asked a lot. I’m not sure if it’s because cat owners feel like their pets are more self sufficient and don’t require as much attention as a dog or don’t think pet sitters stay as long with cat clients as they do with dog clients. Play Time Pet Care charges the same for cats as we do for dogs. It isn’t about the amount of time we spend with our clients. We place just as much value in our cat clients as we do our dog clients.
Sometimes a prospective client will call and say, “You just need to come in and give them food and clean out the litter box. That’s it. He’s really easy.” That’s just not how Play Time Pet Care works. We NEVER just go in, provide food and clean up the pet waste. Even if a furry client is distant or doesn’t want to play, we spend time with that pet, allowing them the time to become comfortable with us. Hopefully we will get to the point that they want to be touched and loved by us…that’s our goal.
So when prospective clients look for a discount because they “just have a cat”, they may want to call another company. We will not compromise our integrity and high level of service because “it’s just a cat.”
What do you think? Should a family with cats only get a discount on services? Or should they pay just as much as a family with dogs?